Quote:
Originally Posted by LimeRockRacer
Doug, very well put. Something I learned as a young entrepreneur. The staff is stretched thin in many cases and has no resource to fix this problem unless the company reinvests in itself. AND NOW!
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Do a perfect job and the customer might tell one or two friends. Screw up the job, and they’ll tell ALL their friends.
This is the key to my company ZeroLag